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Grievance management
The clear framework of our grievance handling mechanism ensures quick redress of stakeholders’ grievances related to policies.
Grievance handling mechanism
We have appointed Bigshare Services Pvt. Ltd. to discharge investor service functions on behalf of the company. Bigshare Services Pvt. Ltd. is a certified Registrar and Transfer Agent, ranked No. 1 among registrars by number of assignments in 2018-19, following similar rankings by Prime Database in 2016-17 and 2017-18. It handles all share-related matters, including transmission, transposition, nomination, change of name, address or signature, registration of mandate or power of attorney, replacement, split or consolidation of share certificates, demat and remat of shares, and issue of duplicate certificates.